:root{--bg:#FAF8F5;--card:#FFFFFF;--ink:#102624;--muted:#53625F;--line:#E5E0D8;--line2:#EEEAE3;--teal:#0E5E5C;--teal2:#137270;--tealT:#E4F1F0;
--rose:#E8677A;--roseT:#FCE9EC;--roseInk:#B23A50;--gold:#C99A4E;--goldT:#F5F0E6;--goldInk:#7A5A1E;--warnT:#FFF4E5;--warnInk:#8A4A00;--ok:#1B6E4A;--okT:#E6F4EC;
--shadow:0 1px 2px rgba(16,38,36,.04),0 10px 28px rgba(16,38,36,.06);--r:16px}
*{box-sizing:border-box}html,body{margin:0;height:100%}
body{background:var(--bg);color:var(--ink);font-family:'Mukta',system-ui,-apple-system,'Segoe UI',sans-serif;font-size:16px;line-height:1.5;-webkit-tap-highlight-color:transparent}
h1,h2,h3{font-family:'Urbanist',system-ui,sans-serif;letter-spacing:-.3px;line-height:1.2;margin:0}
h1{font-size:26px;font-weight:800}h2{font-size:20px;font-weight:800}h3{font-size:17px;font-weight:700}
a{color:var(--teal)}button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--rose);outline-offset:2px}
.muted{color:var(--muted)}.small{font-size:13px}.right{text-align:right}.hide{display:none!important}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.col{display:flex;flex-direction:column;gap:10px}.grow{flex:1;min-width:0}
.grid{display:grid;gap:12px;grid-template-columns:repeat(auto-fit,minmax(220px,1fr))}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;box-shadow:var(--shadow)}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:0 16px;border-radius:12px;border:1.5px solid var(--line);background:#fff;font-weight:700;cursor:pointer;text-decoration:none;color:var(--ink);white-space:nowrap}
.btn.primary{background:var(--teal);border-color:var(--teal);color:#fff;box-shadow:0 6px 16px rgba(14,94,92,.22)}.btn.primary:hover{background:var(--teal2)}
.btn.rose{background:var(--rose);border-color:var(--rose);color:#2A0B12}.btn.ghost{background:transparent;border-color:transparent}
.btn.small{min-height:34px;padding:0 12px;font-size:14px;border-radius:10px}.btn:disabled{opacity:.55;cursor:not-allowed}
.btn.block{width:100%}
label.f{display:flex;flex-direction:column;gap:5px;font-weight:600;font-size:14px}
.in{width:100%;border:1.5px solid var(--line);border-radius:12px;padding:10px 12px;background:#fff;min-height:44px}
.in:focus{border-color:var(--teal);outline:none;box-shadow:0 0 0 4px rgba(14,94,92,.12)}
.in.bad{border-color:var(--rose)}.err{color:var(--roseInk);font-size:13px;font-weight:600}
.chip{display:inline-flex;align-items:center;gap:4px;padding:2px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}
.hot{background:var(--roseT);color:var(--roseInk)}.warm{background:var(--warnT);color:var(--warnInk)}.cold{background:var(--tealT);color:var(--teal)}
.st-paid,.st-ordered{background:var(--okT);color:var(--ok)}.st-not_interested{background:var(--roseT);color:var(--roseInk)}.st-new,.st-interested,.st-quoted,.st-callback{background:var(--tealT);color:var(--teal)}.st-no_answer{background:#EEF0F0;color:var(--muted)}
.tabs{display:flex;gap:6px;flex-wrap:wrap}.tab{border:0;border-radius:999px;padding:7px 14px;background:#EEEAE3;font-weight:700;cursor:pointer}.tab.on{background:var(--ink);color:#fff}
table.t{width:100%;border-collapse:collapse;font-size:15px}table.t th,table.t td{padding:10px 8px;text-align:left;border-top:1px solid var(--line2);vertical-align:top}table.t thead th{border-top:0;font-size:12px;color:var(--muted);letter-spacing:.5px;text-transform:uppercase}
.tw{overflow-x:auto}
/* layout */
.shell{display:flex;min-height:100vh}
.side{width:236px;flex:none;background:#fff;border-right:1px solid var(--line);padding:18px 12px;display:flex;flex-direction:column;gap:4px;position:sticky;top:0;height:100vh;overflow:auto}
.side .logo{display:inline-flex;align-self:flex-start;background:#fff;border-radius:12px;padding:5px 11px;box-shadow:0 4px 12px rgba(16,38,36,.12);margin:0 4px 14px}
.side a.nav{display:flex;gap:10px;align-items:center;padding:10px 12px;border-radius:12px;color:var(--ink);text-decoration:none;font-weight:600}
.side a.nav:hover{background:#F3EFE8}.side a.nav.on{background:var(--teal);color:#fff}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.top{position:sticky;top:0;z-index:5;background:rgba(250,248,245,.92);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);padding:10px 22px;display:flex;align-items:center;gap:12px}
.content{padding:22px;max-width:1180px;width:100%;margin:0 auto;display:flex;flex-direction:column;gap:18px}
.bottom{display:none}
.bell{position:relative}.bell .dot{position:absolute;top:4px;right:4px;min-width:18px;height:18px;border-radius:9px;background:var(--rose);color:#2A0B12;font-size:11px;font-weight:800;display:grid;place-items:center;padding:0 4px}
.net{font-size:12px;font-weight:700;padding:2px 10px;border-radius:999px}.net.on{background:var(--okT);color:var(--ok)}.net.off{background:var(--warnT);color:var(--warnInk)}
@media (max-width:860px){
  .side{display:none}.top{padding:10px 14px}.content{padding:14px 14px 96px}
  .bottom{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;left:0;right:0;bottom:0;z-index:6;background:#fff;border-top:1px solid var(--line);padding:6px 4px calc(8px + env(safe-area-inset-bottom))}
  .bottom a{display:flex;flex-direction:column;align-items:center;gap:1px;font-size:12px;font-weight:700;color:var(--muted);text-decoration:none;padding:4px 0}.bottom a.on{color:var(--teal)}
  h1{font-size:22px}
}
/* leads */
.lead{display:flex;gap:12px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:16px;background:#fff}
.av{width:42px;height:42px;border-radius:50%;background:var(--tealT);color:var(--teal);display:grid;place-items:center;font-weight:800;flex:none}
.callbtn{width:48px;height:48px;border-radius:50%;border:0;background:linear-gradient(135deg,var(--teal2),var(--teal));color:#fff;display:grid;place-items:center;flex:none;cursor:pointer;box-shadow:0 6px 16px rgba(14,94,92,.3);text-decoration:none}
.wabtn{width:42px;height:42px;border-radius:50%;background:var(--goldT);display:grid;place-items:center;flex:none}
.ell{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
/* sheets and toasts */
.overlay{position:fixed;inset:0;background:rgba(13,23,22,.45);z-index:20;display:flex;align-items:flex-end;justify-content:center}
.sheet{background:#fff;width:100%;max-width:560px;border-radius:24px 24px 0 0;padding:18px 18px 26px;max-height:92vh;overflow:auto;animation:up .25s ease-out}
@media (min-width:861px){.overlay{align-items:center}.sheet{border-radius:22px}}
@keyframes up{from{transform:translateY(40px);opacity:.4}to{transform:none;opacity:1}}
.toast{position:fixed;left:50%;top:14px;transform:translateX(-50%);z-index:30;background:var(--ink);color:#fff;border-radius:16px;padding:12px 16px;box-shadow:0 14px 34px rgba(16,38,36,.35);max-width:min(560px,94vw);display:flex;gap:10px;align-items:center;animation:up .3s ease-out}
.coachbox{background:linear-gradient(135deg,var(--tealT),var(--goldT));border-radius:14px;padding:12px 14px}
.kpi{font-family:'Urbanist',sans-serif;font-size:28px;font-weight:800}
.bar{height:8px;border-radius:4px;background:var(--line2);overflow:hidden}.bar>i{display:block;height:8px;background:var(--teal)}
.auth{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(700px 320px at 10% 0%,rgba(14,94,92,.12),transparent 70%),radial-gradient(600px 300px at 95% 100%,rgba(232,103,122,.12),transparent 70%),var(--bg)}
.authcard{width:100%;max-width:460px;background:#fff;border:1px solid var(--line);border-radius:22px;padding:26px;box-shadow:0 20px 50px rgba(16,38,36,.10);display:flex;flex-direction:column;gap:14px}
.steps{display:flex;gap:6px}.steps i{flex:1;height:5px;border-radius:3px;background:var(--line2)}.steps i.on{background:var(--teal)}
.bz{background:linear-gradient(135deg,#fff,#EEF3FF);border:1px solid #DCE4F5}.bz .btn{background:#1E40AF;border-color:#1E40AF;color:#fff}
.sw{width:46px;height:26px;border-radius:13px;border:0;padding:3px;cursor:pointer;display:flex;flex:none;background:#D3CCC0}.sw.on{background:var(--teal);justify-content:flex-end}.sw span{width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.25)}
@media print{.side,.top,.bottom{display:none}}
@media (prefers-reduced-motion:reduce){*{animation:none!important}}

.qrow{display:grid;grid-template-columns:2.2fr .6fr 1fr .8fr .7fr auto;align-items:end;gap:8px;border-top:1px solid var(--line2);padding-top:8px}
.qrow.nogst{grid-template-columns:2.2fr .6fr 1fr .8fr auto}
@media (max-width:640px){.qrow,.qrow.nogst{grid-template-columns:1fr 1fr}.qrow .qn{grid-column:1/-1}}

/* ---- Deep Teal & Rose premium look (selected theme) ---- */
.btn.primary{background:linear-gradient(135deg,var(--teal2),var(--teal));border-color:var(--teal)}
.side{background:linear-gradient(180deg,#FFFFFF 0%,#FBF9F6 100%)}
.side a.nav.on{background:linear-gradient(135deg,var(--teal2),var(--teal));box-shadow:0 6px 16px rgba(14,94,92,.25)}
.top{background:rgba(255,255,255,.86)}
.hello{display:flex;flex-wrap:wrap;gap:14px 22px;align-items:center;padding:18px 20px;border-radius:20px;border:1px solid var(--line);
  background:radial-gradient(600px 200px at 0% 0%,rgba(14,94,92,.10),transparent 70%),radial-gradient(500px 200px at 100% 100%,rgba(232,103,122,.12),transparent 70%),#fff;box-shadow:var(--shadow)}
.hello h2{font-size:24px}
.clock,.count{display:flex;flex-direction:column;align-items:flex-end;padding:8px 14px;border-radius:14px;background:var(--tealT)}
.clock span,.count span{font-family:ui-monospace,Menlo,monospace;font-weight:800;font-size:18px;color:var(--teal)}
.count{background:var(--goldT)}.count span{color:var(--goldInk)}.clock small,.count small{font-size:11px;color:var(--muted)}
.kpi-card{border-top:4px solid var(--teal)}.kpi-card.rose{border-top-color:var(--rose)}.kpi-card.gold{border-top-color:var(--gold)}
.plancard{border-color:#E8DCC2;background:linear-gradient(135deg,#fff,var(--goldT))}.plancard .bar>i{background:linear-gradient(90deg,var(--gold),var(--rose))}
.sidebz{display:flex;gap:10px;align-items:center;padding:10px;text-decoration:none;color:inherit;margin-bottom:8px}
.play{display:inline-flex;align-items:center;gap:8px;background:#111;color:#fff;border-radius:10px;padding:6px 12px;text-decoration:none;line-height:1.05;border:1px solid #111}
.play svg{fill:#fff;stroke:none}.play small{display:block;font-size:9px;letter-spacing:.6px;opacity:.85}.play b{font-size:15px}
.play.sideplay{margin-bottom:8px;justify-content:center;flex:none}.play.mini{padding:4px 8px}.play.mini small{display:none}.play.mini b{font-size:12px}
.appbar{display:none}
@media (max-width:860px){.appbar{display:flex;gap:8px;align-items:center;margin:10px 14px 0;padding:8px 10px;border-radius:14px;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow)}}
.langbtn{font-weight:800;color:var(--teal);border:1.5px solid var(--line);background:#fff}
/* bookings */
.datestrip{display:flex;gap:8px;overflow-x:auto;padding-bottom:4px;scrollbar-width:thin}
.dchip{flex:none;width:62px;display:flex;flex-direction:column;align-items:center;padding:8px 0;border-radius:14px;background:#fff;border:1px solid var(--line);text-decoration:none;color:var(--ink);position:relative}
.dchip b{font-size:20px;font-family:'Urbanist',sans-serif}.dchip.on{background:linear-gradient(135deg,var(--teal2),var(--teal));color:#fff;border-color:var(--teal)}
.dchip i{position:absolute;top:-6px;right:-4px;min-width:20px;height:20px;border-radius:10px;background:var(--rose);color:#2A0B12;font-style:normal;font-size:11px;font-weight:800;display:grid;place-items:center;padding:0 5px}
.bk{display:flex;gap:12px;align-items:center;width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:14px;background:#fff;cursor:pointer;font:inherit;color:inherit}
.bk:hover{border-color:var(--teal)}.bt{font-weight:800;color:var(--teal);min-width:72px;text-align:left}
.slots{display:grid;grid-template-columns:repeat(auto-fill,minmax(78px,1fr));gap:6px}
.slot{border:1.5px solid var(--line);background:#fff;border-radius:10px;padding:8px 0;font-weight:700;cursor:pointer}
.slot.on{background:var(--teal);border-color:var(--teal);color:#fff}.slot:disabled{background:#F1EEE8;color:#A9A39A;cursor:not-allowed}
.lg{display:inline-block;width:12px;height:12px;border-radius:3px;vertical-align:-1px;margin:0 4px 0 10px}

@media (max-width:860px){.top{flex-wrap:wrap;row-gap:8px}.top .tact{order:9;flex-basis:100%}.top h1{flex:1 1 0;min-width:0}.datestrip{max-width:100%}}

.lgtag{display:inline-block;font-size:10px;font-weight:800;letter-spacing:.6px;text-transform:uppercase;color:var(--teal);background:var(--tealT);border-radius:6px;padding:1px 6px;margin-right:4px}.coachbox.en .lgtag{color:var(--roseInk);background:var(--roseT)}

/* AI agent */
.aiw{align-items:center;gap:12px;background:linear-gradient(120deg,#E6F2F1 0%,#FBEFF1 100%);border-color:transparent}
.aiic{display:inline-grid;place-items:center;width:44px;height:44px;border-radius:12px;background:var(--teal);color:#fff;flex:none}
.avatar{display:inline-grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--tealT);font-size:18px}
.talkbox{gap:10px}
.chat{display:flex;flex-direction:column;gap:8px;min-height:280px;max-height:52vh;overflow:auto;padding:12px;background:#FBF9F6;border:1px solid var(--line);border-radius:14px}
.bubble{display:flex;flex-direction:column;gap:2px;max-width:82%;padding:9px 12px;border-radius:14px;line-height:1.45;background:#fff;border:1px solid var(--line)}
.bubble.agent{align-self:flex-start;background:var(--tealT);border-color:transparent;border-bottom-left-radius:4px}
.bubble.customer{align-self:flex-end;background:var(--roseT);border-color:transparent;border-bottom-right-radius:4px}
.bubble .result{margin-top:6px;padding:6px 8px;border-radius:8px;background:#fff;color:var(--ink)}
@media (max-width:860px){.bubble{max-width:92%}.chat{min-height:220px}}
@media (max-width:860px){#quick{flex-wrap:nowrap;overflow-x:auto;padding-bottom:4px}#quick .btn{flex:none}}

/* Quotation design picker */
.tplgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px}
.tpl{display:flex;flex-direction:column;gap:4px;padding:10px;border:2px solid var(--line);border-radius:14px;cursor:pointer;background:#fff}
.tpl input{position:absolute;opacity:0;pointer-events:none}.tpl.on{border-color:var(--teal);box-shadow:0 6px 16px rgba(14,94,92,.15)}.tpl.lock{cursor:not-allowed;opacity:.6}
.tpl:focus-within{outline:2px solid var(--teal);outline-offset:2px}
.tplmock{display:flex;flex-direction:column;gap:4px;height:84px;padding:6px;border-radius:8px;background:#FAF8F5;border:1px solid var(--line)}
.tplmock i{display:block;height:20px;border-radius:4px}.tplmock u{display:block;height:6px;border-radius:3px;background:#E6E1D8}.tplmock em{display:block;height:10px;width:55%;margin-left:auto;border-radius:3px;background:var(--teal)}
.t-modern i{background:var(--teal)}.t-classic i{background:#fff;border-bottom:3px double var(--teal)}.t-minimal i{background:#fff;border-bottom:1px solid var(--teal)}
.t-bold i{height:26px;background:linear-gradient(135deg,var(--teal),#102624)}.t-bold em{height:14px;width:100%;background:var(--rose)}
/* Picker previews matching the 4 real designs */
.t-classic{background:#FFFEFB;border:3px double var(--teal);align-items:center}.t-classic i{width:58%;height:7px;background:var(--teal);border:0;margin-top:4px}.t-classic u{width:100%;height:9px;background:#fff;border:1px solid #BDBDBD;border-radius:0}.t-classic em{width:45%;height:8px;margin-left:auto;background:none;border-top:2px solid var(--teal);border-bottom:2px solid var(--teal);border-radius:0}
.t-minimal{background:#fff;padding:10px}.t-minimal i{width:62%;height:14px;background:#D9D9D9;border:0;border-radius:2px}.t-minimal u{height:1px;background:#E8E8E8}.t-minimal em{width:40%;height:12px;background:none;border-top:1px solid #222;border-radius:0}
.t-bold{position:relative}.t-bold i{height:30px;border-radius:6px}.t-bold u:first-of-type{margin-top:-14px;margin-left:6px;margin-right:6px;height:12px;background:#fff;box-shadow:0 2px 6px rgba(0,0,0,.18)}
/* Elegant preview: coloured side panel + content */
.tplmock.t-minimal{display:grid;grid-template-columns:34% 1fr;grid-template-rows:repeat(5,auto);gap:4px 6px;padding:0;overflow:hidden;background:#fff}
.t-minimal i{grid-row:1/6;height:auto;border-radius:0;background:var(--teal) repeating-linear-gradient(135deg,rgba(255,255,255,.12) 0 2px,transparent 2px 8px)}
.t-minimal u{height:7px;margin-right:6px;background:#F0ECE5;border-radius:3px}.t-minimal u:first-of-type{margin-top:8px;width:60%;height:9px;background:#D8D3CA}
.t-minimal em{height:4px;width:30%;margin:0;background:var(--teal);border:0;border-radius:2px}
.svcpick{display:flex;flex-direction:column;gap:6px;max-height:200px;overflow:auto;border:1px solid var(--line);border-radius:12px;padding:10px}

/* admin panel */
.adm{max-width:1200px;margin:0 auto;padding:14px 16px 40px}.admtop{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.admtabs{margin-top:12px;flex-wrap:nowrap;overflow-x:auto;padding-bottom:4px;scrollbar-width:thin}.admtabs .tab{flex:0 0 auto}
.tabn:not(:empty){display:inline-block;margin-left:6px;min-width:20px;padding:0 6px;border-radius:999px;background:var(--rose);color:#2A0B12;font-size:12px;text-align:center}
.admk{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.adm label{display:flex;flex-direction:column;gap:4px;font-size:14px;font-weight:600}
.adm label.row{flex-direction:row;align-items:center}.adm h2{font-size:19px}.adm .card{min-width:0}
.todo{display:flex;flex-direction:column;gap:2px;text-decoration:none;color:inherit;background:var(--warnT);border-color:transparent}
.lrow{border-top:1px solid var(--line2);padding-top:8px;text-decoration:none;color:inherit}
.btn.danger{border-color:var(--roseInk);color:var(--roseInk);background:#fff}.dangerbox{border-color:#F3C6CE}
.warnbox{background:var(--warnT);color:var(--warnInk);border-radius:12px;padding:10px 12px;margin:0;font-weight:600}
@media (max-width:600px){.admme{display:none}.adm table.t{font-size:14px}}
/* announcements on the dashboard */
.ann{display:flex;align-items:center;gap:10px;border-radius:14px;padding:12px 14px;background:var(--tealT);color:var(--ink);border:1px solid transparent}
.ann-offer{background:var(--goldT)}.ann-warn{background:var(--roseT)}.ann .btn.ghost{min-height:36px;padding:0 10px}
.cost{border-radius:12px;padding:12px;background:var(--tealT)}.cost.loss{background:var(--roseT)}
.asadm{display:flex;align-items:center;gap:10px;flex-wrap:wrap;background:var(--warnT);color:var(--warnInk);padding:8px 16px;font-size:14px;border-bottom:1px solid #F1D9B5}
.nobz .bz,.nobz .sidebz{display:none!important}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.stars{gap:4px}.star{cursor:pointer;font-size:32px;line-height:1;color:var(--line);position:relative}.star.on{color:#D99A1E}.star:focus-within{outline:3px solid rgba(14,94,92,.3);border-radius:6px}
.adm .tab{background:var(--line2);color:var(--teal)}.adm .tab.on{background:var(--teal);color:#fff}
.adm .row{flex-wrap:wrap}.adm .row>.grow{min-width:min(180px,100%)}.adm table .row{flex-wrap:wrap}
[hidden]{display:none!important}